Your Privacy is Important To Us

Eduwhere respects your privacy. We will not share, sell or give away your name, email address, mailing address or other personal information.

We collect only the information necessary to provide our online training services.

We use cookies to allow account access and monitor your progress. We also use Google Analytics for analyzing our website traffic and marketing, and we use Smartsupp to communicate with visitors via chat if they have questions.

We publish an email newsletter which is strictly operated as an "opt in" mail list. The email addresses for the newsletter are not shared with any third party and are only used to deliver the newsletter.

What data do we collect?

Personal Data: When registering for a course, we collect personal data to create an account for your enrollments and financial transactions. The data includes your name, company name, job title, email address, mailing address (city, state, zip code, country), phone number, fax number, unique username, and password. It may also include other information your employer has requested we collect (for example, division or facility name).

Usage Data: We also collect usage data automatically when using our website. This may includes: your device's IP address, browser type and version, the pages of our website you visit, the date and timestamp of your visit, time spent on pages, unique device identifiers, and other diagnostic data.

How do we collect your data?

We collect your information in several different ways. We collect information directly from you (for example, when you create an account by enrolling in a course). We also collect your information when you are interacting with our website (for example, we record your exam scores when you take an exam as part of a course). We also collect information from the browser software you use while using our services (such as your browser's type and version(e.g., Chrome, Safari, Firefox, Internet Explorer, etc)). We also collect data via our vendors and partners, such as Google and Smartsupp, that help us analyze our website traffic and provide customer support. We also collect your information via our advertising partners, such as Google and Bing, for the purpose providing targeted advertising.

How we use your data.

We use your data to provide and maintain our website service, including providing online training services. Your data is also used to restrict access to your account, including enrollments, test scores, and financial transactions. We also use your data to contact you by email, phone, mail, or other similar electronic forms of communication regarding your account, training status, financial receipts, certificates, training documentation, certificate expiration notices, financial status, reminders, and technical support issues. We may also use your mailing address to send certificates and training documentation by post. We may contact you via our email newsletter with news, regulatory updates, special offers, and general information about other goods, services, and events which we offer that are similar to those you have purchased or inquired about, if you have opted in to our newsletter mailing.

We may share your personal information with:

  • regulators and government agencies;
  • instructors;
  • training partners and affiliates;
  • payment processing service providers; and
  • training coordinators and others within your organization;

How we store your data.

Our company securely stores your data on our cloud services provided by Rackspace. In order to maintain your training data, we store your personal information indefinitely, not to exceed eternity.

Security of your data.

While we take industry standard precautions regarding the safety of your personal information, no electronic transmission or storage of information over the internet is 100% secure. We cannot guarantee that your personal information will be safe from hackers, oppressive governments, benevolent governments, or other prying eyes. Despite our efforts, no website, mobile application, or database system is hacker-proof or completely secure.





Cookie Policy

What are cookies?

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website.

How do we use cookies?

Eduwhere uses cookies to recognize your logged-in state on our website, to monitor your progress in our online courses, and to help place you in the proper group (such as company, facility, or region).

How to contact us.

Our Data Protection Officer is Woody Taylor. Any questions or concerns related to privacy or cookies can be sent to our DPO at info@eduwhere.com.

CCPA

The California Consumer Privacy Act (CCPA) regulates how websites are allowed to manage the personal information of California residents. We do not sell personal information. Period.